Traditional banks: towards a hyper-personalisation of customer relations
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| | | | | [Tribune] Traditional banks: towards a hyper-personalisation of customer relations | A The need to stay connected at a distance has prompted many players in the banking sector to reconsider the place of the individual. This has had a major impact on customer relations in traditional banks, which now place the customer at the centre of their concerns. | | | | | | | | |
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