miércoles, 23 de diciembre de 2020

Diversity, inclusion: where do companies stand?

 

The Signature, Business Insights is a selection of the best articles that will be of interest to you as CEO / Director or as someone interested in Marketing, IT, CRM or eCommerce. If you want to keep up with the latest news, click here.

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IT

The Tech Of Charity

How do charities use technology to manage their organizations and, raise their funds? In an environment dominated by COVID-19, how can charities leverage technology to maintain fundraising and offer new ways of giving?

 

 
it
 
 

[Tribune] Contact center flexibility: the challenge of 2021

The evolution of the "contact center as a service", via a solution hosted on a cloud, is helping customer services to meet highly scalable specifications.

 
 

marketing
 

Diversity, inclusion: where do companies stand?

Due to fears of misunderstandings and even internal discrimination, companies are slowly gaining ground on the subjects of diversity and inclusion. Yet, driven by the leader and extended throughout the company, they are a pledge of performance.

 
 

crm
 

Unprecedented online sales dynamics for technical and cultural products

GfK reports on online sales of technical and cultural goods between November 2019 and October 2020 in France.

 
 

Recommended  by our Editorial Chief

Adena Friedman, CEO of Nasdaq, on the Red-Hot Market and Critics of Her Diversity Plan

Last week was pretty typical for Nasdaq CEO Adena Friedman in 2020. Another record-high close. Another buzzy multibillion-dollar IPO (on Dec. 10, Airbnb's stock doubled on its first day of trading, valuing the company at $100 billion, the latest sign of the market's animal spirits).

Responding to employees' mental health in a pandemic-rocked world

In an evolving pandemic, the scale of mental health support that HR and business leaders should provide has escalated rapidly. Learn about the impact that COVID is having on the health of both your employees and your company, plus resources to help, in this VB Live event.

Teachable AI will help Alexa users set up preferences

Amazon detailed a capability coming to Alexa called Teachable AI that will enable the assistant to ask questions to fill gaps in its understanding. First announced during the company's September virtual press event, Teachable AI leverages machine learning to determine whether a request can...

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